UPDATED: February 20th, 11:30 AM EST
Dear friends and customers,
While I am not at the shop I do have some limited access to phone and e-mail. HOWEVER, as
previously noted on this page the shop remains closed until right around FEBRUARY 29th
Meantime, I have talked to my staff and we are going to start getting production back up to speed. This is not going to be an overnight achievement but I do want to get started in that direction as soon as possible. With any good fortune, we'll be back up and running by February 29th.
CONSIGNMENTS: Now that I'm home consignment items that have been ordered during my absence are starting to go out the door. If you wish to place an order for a consignment item you are welcome to e-mail your order in as we're back on top of consignments!:-)
ORDERS ON HAND: I look to get the shop back up to speed over the next couple of weeks and start getting those orders we have on hand completed and out as promptly as we can. While I personally cannot be down to the shop to assist as of this time, by February 29th I hope to be "back on the floor" with the staff. To those with orders still here in the production queue your kind and on-going patience during these difficult times is appreciated beyond the capacity of words to describe. These are tough physical times for me fellas and I VERY much appreciate the slack!!
PHONE CALLS & E-MAILS: Now that I'm home (and have a link set up to the shop phone) you are welcome to call. However, the days are still a little crazy for me concerning general recovery. So you may not get me when you call the first time. However, please leave a message and I'll get back to you as soon as can. Also, e-mails would be a very good way to go as well.
Thanks everybody!
Chris
chris@stonybrookcompany.com
315-343-1557